Privacy policy

Privacy Policy

Last updated: September 18, 2026

This Privacy Policy describes how YN NETCOM LIMITED, operating as BlanketDream (“BlanketDream,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information when you visit, use, make a purchase from, or otherwise interact with blanketdream.com (the “Site”).

1. Personal Information We Collect

Depending on how you interact with BlanketDream, we may collect information such as:

Contact information, including your name, email address, telephone number, billing address, and shipping address.

Order information, including products purchased, order history, returns, refunds, discounts, and delivery information.

Payment information. Payment details are generally processed by Shopify and our payment service providers. BlanketDream does not need access to your complete payment-card number or security code.

Account information, if customer account functionality is available.

Customer support information, including messages, photographs, videos, reviews, warranty requests, return requests, and other information you choose to send us.

Device and usage information, which may include IP address, browser type, device information, cookie identifiers, pages viewed, referring URLs, approximate location information, and interactions with the Site.

Marketing information, including your email or advertising preferences and interactions with our marketing communications.

2. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders;
  • Arrange shipping and delivery;
  • Process returns, refunds, and warranty claims;
  • Provide customer support;
  • Communicate about your order;
  • Operate and improve the Site;
  • Prevent fraud, abuse, and security threats;
  • Maintain business and tax records;
  • Understand how customers use our Site;
  • Measure advertising and marketing performance;
  • Send marketing communications where permitted;
  • Personalize advertising where permitted;
  • Comply with legal obligations; and
  • Protect our legal rights and those of our customers.

3. Shopify

Our online store is hosted using Shopify.

Shopify processes certain personal information in connection with hosting, checkout, payments, analytics, fraud prevention, and other ecommerce services.

Your information may therefore also be processed according to Shopify’s applicable privacy practices.

4. Service Providers

We may share information with companies that perform services on our behalf, including:

  • Shopify;
  • Payment processors;
  • Warehousing and fulfillment providers;
  • Shipping carriers;
  • Customer-support providers;
  • Email and SMS providers;
  • Analytics providers;
  • Advertising platforms;
  • Fraud-prevention providers;
  • IT and hosting providers;
  • Professional advisers; and
  • Other vendors reasonably necessary to operate our business.

We provide these parties only the information reasonably necessary for their role, subject to applicable contractual and legal requirements.

5. Advertising and Analytics

We may use advertising and analytics technologies provided by companies such as Meta, Google, Shopify, and other providers.

These technologies may use cookies, pixels, tags, identifiers, or similar tools to understand website activity, measure advertising performance, and show advertising that may be more relevant to you.

Under certain U.S. state privacy laws, some advertising activities may be classified as “sale,” “sharing,” or targeted advertising even when money is not exchanged directly for personal information.

Where applicable, you may have the right to opt out through the privacy controls available on our Site or by contacting us.

6. Cookies

Blanketdream.com may use cookies and similar technologies for purposes including:

  • Site functionality;
  • Shopping-cart functionality;
  • Checkout;
  • Security and fraud prevention;
  • Remembering preferences;
  • Analytics;
  • Advertising; and
  • Marketing measurement.

You may control certain cookies through your browser settings and, where available, the cookie or privacy controls provided on our Site.

Disabling necessary cookies may prevent some Site features from working correctly.

7. Marketing Communications

If you subscribe to marketing emails or other communications, we may send information about BlanketDream products, promotions, or news.

You can unsubscribe from marketing emails using the unsubscribe link in the message.

Transactional communications relating to an order, return, warranty claim, or customer-support request may still be sent even after you unsubscribe from marketing.

8. Your Privacy Rights

Depending on where you live, applicable law may give you rights regarding your personal information, which can include the right to:

  • Request access to personal information;
  • Request correction;
  • Request deletion;
  • Request a copy or portability of certain information;
  • Restrict or object to certain processing;
  • Withdraw consent where processing relies on consent;
  • Opt out of targeted advertising or certain forms of sharing; and
  • Appeal certain privacy decisions where required by law.

These rights are not absolute and may be subject to legal exceptions.

To make a privacy request, contact:

help@blanketdream.com

We may need to verify your identity before completing certain requests.

Authorized agents may submit requests where permitted by law, subject to appropriate verification.

9. Children

BlanketDream is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided us personal information improperly, contact us so we can investigate and take appropriate action.

10. International Transfers

BlanketDream operates internationally and uses service providers located in different countries.

Your personal information may therefore be processed outside the country or state where you live, including in the United States, Hong Kong, or other countries where our service providers operate.

Where required, we use appropriate safeguards for international data transfers.

11. Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Fulfilling orders;
  • Providing support;
  • Handling warranty claims;
  • Maintaining tax and accounting records;
  • Preventing fraud;
  • Resolving disputes; and
  • Meeting legal obligations.

Different categories of information may be retained for different periods.

12. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

Please do not email us payment-card numbers, passwords, or other highly sensitive authentication information.

13. Third-Party Links

Our Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party services.

We recommend reviewing their policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

The revised version will be posted on this page with an updated “Last updated” date.

15. Contact

For privacy questions or requests:

YN NETCOM LIMITED / BlanketDream
No. 1 Glenealy, Unit 2A, 17/F, Glenealy Tower
Central, Hong Kong

Email: help@blanketdream.com
Phone: +1 (302) 329-4618